WuXi AppTec

Metrology Equipment Service Coordinator

Job Locations US-PA-Philadelphia
Job ID
2025-13554

Overview

The Metrology Equipment Service Coordinator (ESC) schedules all equipment service events for testing and manufacturing departments. The ESC; after confirming with equipment owners, updates the CMMS to reflect scheduled dates and locations. The ESC is responsible for processing of vendor certificates and documents, uploads them into the CMMS and when applicable, reviews vendor work documents. The ESC will track and maintain equipment warranty information and service contracts. The ESC will be responsible for escorting vendors and assure vendor services are complete and accurate prior to them leaving site.

Responsibilities

  • Communicates with supervisor and other colleagues as required.
  • Schedules & monitors contractors for calibrations, validations, and repairs as
    required.
  • Communicates Metrology area needs to Facilities, Testing and Manufacturing
    personnel.
  • Secure, process and maintain equipment service contracts and warranty
    information.
  • Works with purchasing to negotiate contract pricing and terms and conditions.
  • Submits purchase requisitions to generate purchase order so vendor services or
    repairs can be performed.
  • Contacts suppliers/vendors for routine maintenance and repair calls.
  • Works with vendors and equipment owners to ship, track, schedule and align
    service for off-site actions.
  • Enters vendor calibration data into CMMS system and helps maintain warranty and
    service contract information in the database.
  • Identify areas of service that can internalized and maintained in house.
  • Evaluate potential labor estimates and ROI for in house procurement of services.
  • Generate reports that are usable for evaluations and can be filtered for valuable
    cost analysis, tracking and scheduling.

Qualifications

  • 1-2 years of relevant experience or equivalent
  • Associates’ degree with a major in a technical discipline or equivalent experience
  •  

Knowledge / Skills / Abilities:

  • Experience working with external vendors a must.
  • Prioritizing skills and candor a must.
  • Proficient in Oral & Written communication skills
  • Need to be able to read, write and understand English.
  • Proficient in Microsoft (Excel, Word, Outlook)

 

Our Values:

Integrity & Dedication, Working Together & Sharing Success; Do the Right Thing & Do it Right.

 

Our greatest asset is our people, WuXi is dedicated to providing opportunities for internal growth with direct access to a dedicated and accessible Human Resources team.

 

WuXi AppTec provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

 

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