The Portfolio Manager plays a pivotal role in managing key accounts, fostering client relationships, and coordinating program workflows to drive the growth and expansion of our comprehensive drug discovery services. Responsible for the strategic oversight and management of the assigned portfolio of projects and programs. This role involves selecting, prioritizing and optimizing initiatives to align with the business goals, maximize return on investment (ROI) and manage risks. The Portfolio Manager collaborates with senior leadership, program managers, and project teams to ensure efficient resource allocation and delivery of strategic outcomes. They play a critical role in balancing competing priorities, monitoring portfolio performance and driving organizational success.

Essential Job Functions:

Key Account Management

• Serve as the primary point of contact for project management and client relationship development in cooperation with Business Development and Technical teams.
• Develop and transition potential accounts into key accounts, driving service penetration across in-vitro and in-vivo services.
• Maintain strong relationships with key stakeholders to ensure client satisfaction and retention.

Integrated Drug Discovery Program Management

• Coordinate program workflows to ensure efficient execution and expansion.
• Deliver customized proposals to clients to increase the win rate for new projects.
• Manage and integrate resources to oversee the program effectively, expanding services to adapt to client needs and market trends.

Solution Provider for Other Integrated Collaboration

• Develop and implement integrated solutions that facilitate collaboration across various segments and enhance project-related initiatives.
• Provide customized services aimed at improving project outcomes and streamlining workflows across different teams and departments.
• Utilize expertise in multiple fields to foster effective integrated cooperation and ensure the successful execution of projects.

New Inquiry Allocation and Coordination

• Serve as a member of the Request Center to effectively coordinate and route business inquiries to the appropriate technical team(s), based on their expertise, experience, and other internal guidelines.

Portfolio Governance

• Establish and maintain portfolio management process, including criteria for project selection, prioritization and termination.

 Performance Monitoring

• Track portfolio performance using key metrics and report to senior leadership.

Stakeholder Collaboration

• Work with stakeholders and project teams to ensure clear communication, alignment and conflict resolution.

Continuous Improvement

• Identify opportunities to improve portfolio management process and implement best practices.

Other duties as assigned.

Qualifications & Experience:

• Education: A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience.
• Experience: Proven experience in drug discovery projects, client relationship management, and cross-departmental coordination. Project management experience within the pharmaceutical or biotechnology industry is highly desirable.
• Industry Knowledge: Strong understanding of drug discovery and development processes, particularly in preclinical research and CRO environments.

Knowledge / Skills / Abilities:

• Proficient in drug discovery processes, including in-vitro and in-vivo methodologies
• Proven ability to deliver customized solutions and manage complex projects
• Ability to work independently and collaboratively in a fast-paced environment
• Self-Motivation & Organization: Highly self-motivated, well-organized, and detail-oriented, with a strong commitment to follow-through.
• Communication & Presentation: Outstanding verbal and written communication skills, along with strong presentation, negotiation, and problem-solving abilities; able to maintain a positive and professional demeanor in all interactions. Fluent in Chinese is a plus.
• Teamwork & Collaboration: Ability to work effectively in team settings and build strong collaborative relationships with management, R&D leaders, and the BD team from diverse backgrounds to deliver optimal client solutions.
• Prioritization & Independence: Proven ability to prioritize tasks, multitask efficiently, and work effectively with minimal supervision.
• Problem-Solving & Adaptability: Capable of handling challenging situations and developing solutions that drive business success; Ability to thrive in a fast-paced environment while managing multiple projects and priorities simultaneously.
• Technical Proficiency: Proficiency in Microsoft Office Suite; familiarity with CRM/Salesforce tools is a plus.
• Travel Flexibility: Willingness and ability to travel (if this is applicable what travel percentage).

Physical Requirements:  

• Must be able to work in an onsite office environment.
• Ability to stand /sit/walk for long periods of time.
• Must be able to perform some activities with repetitive motion, such as keyboarding.
• Must be able to travel for long distances in various methods of transportation (e.g. car, airplane, shuttle bus, train, etc.)
• Must be able to navigate to and from site locations, hotel, and airports with personal luggage and laptop.
• Must be able to work in environment with variable noise levels.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position.  Employees holding this position will be required to perform any other job-related duties as requested by Management.