The Warehouse Manager leads all GDP/cGMP warehousing and internal logistics activities to ensure safe, compliant, and efficient flow of materials—from receipt and quarantine through sampling, release, storage, issuance, and shipment. This role oversees day-to-day operations, people leadership, audit readiness, and continuous improvement for ambient, refrigerated, and frozen inventories that support clinical/commercial manufacturing, as well as labs.

Quality, Safety & Compliance

• Enforce EHS, OSHA, DOT, and IATA regulations; require proper PPE, equipment checks, racking inspections, and powered industrial truck (PIT) safety.
• Ensure cGMP/GDP compliance (21 CFR 210/211; EU GDP); maintain controlled material status (Quarantine/Released/Rejected/Blocked).
• Maintain audit-ready documentation (SOPs, logs, training, calibration/PM, pest control, sanitation).
• Lead or support investigations, deviations, CAPAs, change controls, and risk assessments.
• Manage temperature-controlled storage and temperature excursion workflows.

Warehouse Operations

• Direct receiving, verification, and put away, coordinate QA receipt inspection and release.
• Coordinate QC sampling (material staging, chain of custody, sampling booth/room readiness).
• Manage inventory using FEFO/expiry control, status labels, and barcoding/handheld scanners.
• Oversee kitting and material issuance to manufacturing; ensure right-first-time ERP/WMS transactions.
• Plan and execute cycle count and annual physical inventory; drive ≥99% inventory accuracy.
• Manage returns, rejects, non-conformances, and GMP destruction of materials.
• Own dock operations, loading plans, carrier scheduling, and site traffic flow.
• Plan domestic/international shipments (small parcel, LTL/FTL, cold chain); ensure correct classification, packaging, labeling, and documentation (BOL, CoA, MSDS/SDS, temp logs).
• Ensure GDP-compliant chain of custody with dataloggers/indicators and route risk assessments.
• Manage 3PLs/couriers, service levels, and performance (OTIF, damage rate, temp compliance).

People, Leadership & Budget

• Lead, coach, and develop a multi-shift team (hiring, onboarding, training, scheduling, performance management).
• Build a culture of safety, quality, and continuous improvement (5S, visual controls, standard work).
• Manage department budget (labor, MHE, racking, supplies) and capital proposals; ensure vendor performance.

Facilities & Equipment

• Own readiness and PM/calibration schedules for racking, PIT/forklifts, pallet jacks, scales, printers, temperature monitoring systems, and cold rooms/freezers.
• Ensure cleaning and sanitation of warehouse zones; maintain pest control and housekeeping standards.

Required Qualifications:

• Bachelor’s degree in supply chain, Logistics, Operations, or related field; or equivalent experience.
• 7+ years in GMP/GDP warehouse or regulated operations (pharma/biotech/medical device/food), including 3+ years leading teams.
• Cold-chain and international shipping experience required.
• Experience managing regulatory inspections and audits.
• Excellent leadership, problem-solving, and decision-making skills.
• Ability to work in a fast-paced, highly regulated environment.

Knowledge / Skills / Abilities:

• Strong hands-on leadership style
• Proficient in oral & written communication skills
• Demonstrated ability to read, write, and speak English
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
• Proficiency with ERP/WMS platforms (SAP/Oracle/Microsoft); SAP Experience preferred
• Experience with biologics, sterile injectables, or complex drug products.
• Strong project management skills with experience in cross-functional collaboration.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.